IT SUPPORT CONTRACT

Managed IT Services for Business

What's Covered - In More Detail

Providing regular antivirus and malware scans, taking action where necessary (managed antivirus)
Pro-actively ensuring all devices are up to date with the latest security patches, hotfixes and service packs to main device stability and security
Providing advice and recommendations on infrastructure changes
Advising of new software and technologies that may benefit the business
Remote monitoring of critical services including routers and servers
Access to discounted on-site support rates and project work
Assistance with yearly IT budgeting

Managed IT Support Packages

Features

  • Office Infrastructure Audit

  • Remotely support per week

  • On-Site Support (Desktop/Server)

  • Yearly PC Health Check

  • Windows Update and Patching

  • Network and Server Vulnerability Scan

  • Application Vulnerability Scan

  • Off-Site Data Backup

  • Managed Antivirus

  • Network Documentation

  • Managed Licencing

Standard

  • g
  • 14 hours
  • R180 /per hour
  • g

Premium

  • g
  • 22 hours
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
  • g
Our standard service level runs from 9AM through to 5:30PM Monday to Friday excluding bank holidays. Additional cover is available subject to availability, 24/7 at an additional charge.

Are You Considering an IT Support Contract but Aren't Sure It's Right For You?

Request An IT Support Quotation

HOW IT WORKS?

When you take out a managed IT support contract with us, you and your team will have unlimited access to our managed IT services helpdesk. You’re charged a fixed monthly fee for unlimited usage of our service. Simply log a support request and our team will take care of the rest
We centrally manage your network security and antivirus protection and update your computers and servers when required, informing you of any critical issues needing extra attention.

FIX YOUR IT SPEND

Our small business IT support services are based on a fixed monthly fee. Your monthly IT support costs depend on the number of computers, servers and network devices you have along with the type of support plan and SLA you require. If you're looking for an IT support company in Pretoria and Cape Town or computer support for small businesses, you're in the right place.
Our premium package removes any up-front costs associated with purchasing antivirus and security software as well as including on-site support when we are unable to fix an issue remotely.

SMEs

We work with Small and Medium Enterprises, between 5 and 100 users.

STARTUPS

Helping new businesses establish secure IT infrastructure.

CHARITIES

Not for profit organisations receive preferential rates.

INDIVIDUALS

Providing technical assistance on-site and remotely across the world.